Frequently Asked Questions

We are located at 4290 S. Highway 27, Suite #201-8, Clermont, FL 34711, inside the Legends Pointe shopping center. We're easily accessible from all surrounding areas including Winter Garden, Minneola, and Groveland.

Our hours vary by day to accommodate different schedules. We recommend checking our Booksy page or calling 800-930-4113 for the most current availability. We do offer select weekend appointments for your convenience.

Yes! We have a large, free parking lot directly in front of our suite at the Legends Pointe plaza. The parking area is well-lit and easily accessible.

Your first visit will include a comprehensive skin analysis and consultation where we discuss your concerns, goals, and medical history. This helps us create a personalized treatment plan just for you. Please arrive 10-15 minutes early to complete intake forms. Wear minimal makeup if possible so we can best assess your skin.

Yes! Se habla español. Our owner Anahiz is bilingual and happy to conduct consultations and treatments entirely in Spanish if preferred.

You can book online 24/7 through our Booksy page, or call us at 800-930-4113 during business hours. Online booking lets you see real-time availability and choose the time that works best for you.

We require at least 24 hours notice for cancellations or rescheduling. Cancellations made less than 24 hours before your appointment may incur a fee of up to 50% of the service price. No-shows may be charged the full service amount.

We accept Visa, MasterCard, Zelle, Afterpay (pay in 4 interest-free installments), and Klarna (flexible payment plans). Payment is due at the time of service.

Yes! Through Afterpay and Klarna, you can split your payment into manageable installments with no interest. For larger treatment packages, please ask about our custom payment plan options during your consultation.

Yes, a consultation is included at the beginning of your first appointment at no additional charge. This allows us to assess your skin, discuss your goals, review your health history, and recommend the best treatment plan. For returning clients trying a new service, a brief reassessment will be conducted.

Preparation varies by treatment. General guidelines include: arrive with clean skin and minimal makeup, avoid sun exposure and tanning 48 hours before, discontinue retinol products 3-5 days prior, and stay hydrated. You'll receive specific preparation instructions when you book your appointment.

Aftercare instructions are provided at the end of every treatment and vary depending on the service. Common recommendations include avoiding direct sun exposure, using SPF 30+, keeping the treated area clean, and avoiding harsh products for 24-48 hours. We'll send you a detailed aftercare guide specific to your treatment.

Frequency depends on the treatment and your goals. Facials are typically recommended every 4-6 weeks, microneedling every 4-6 weeks for a series of 3-6 sessions, and chemical peels every 2-6 weeks depending on depth. Your provider will create a personalized schedule during your consultation.

Results timelines vary by treatment. You may notice an immediate glow after facials, while treatments like microneedling and PRP typically show progressive improvement over 2-4 weeks as collagen production increases. Optimal results often require a series of treatments. Your provider will set realistic expectations during your consultation.

Absolutely. Anahiz Rodriguez is a Florida State Board-licensed aesthetician with over 10 years of professional experience. She maintains current certifications in all advanced treatments offered and participates in ongoing continuing education.

We follow strict sanitation protocols including sterilization of all reusable instruments, use of single-use disposable items where applicable, medical-grade disinfection of treatment surfaces between clients, and proper hand hygiene. We use only FDA-approved, medical-grade products and equipment.

All treatments carry potential for minor, temporary side effects which will be discussed before your procedure. Common effects may include mild redness, sensitivity, or slight swelling that typically resolves within 24-72 hours. Serious side effects are rare with proper technique and aftercare compliance.

Please inform us of ALL allergies, sensitivities, and medications during your consultation. We perform patch tests when appropriate and can customize products and protocols to accommodate sensitivities. If you have a known allergy to any ingredient, bring a list of your allergens to your appointment.

Good candidates include individuals experiencing thinning hair, receding hairlines, early-stage hair loss, or those looking to strengthen existing hair. Both men and women can benefit. During your assessment, we'll evaluate your hair loss pattern, scalp health, and medical history to determine the best approach.

Most hair regrowth protocols involve an initial series of 3-6 PRP sessions spaced 4-6 weeks apart, followed by maintenance treatments every 3-6 months. Results are cumulative, and a personalized plan will be created based on your specific needs and response to treatment.

To maintain results, periodic maintenance sessions (typically every 3-6 months) are recommended. We also provide guidance on at-home scalp care, nutrition recommendations, and lifestyle modifications that support healthy hair growth long-term.